WebNow email can be configured on any modern email client that supports POP or IMAP with TLS encryption. You will find setup instructions for the most common devices below, or if you are an advanced user, choose 'General Settings' from the left hand menu.

Mac - Apple Mail


The following guide will walk you through configuring your custom domain Webnow email address on the "mail" app for OSX.

Open Apple Mail.

From the 'Mail' menu, select 'Add Account'.

When prompted to choose a Mail account provider, select 'Other Mail Account' and then click 'Continue'.

Enter you name, email address, and password.

Make sure you have the following information filled in:

  • Email Address: Your email address.
  • Username: This is your Mailbox ID (If you do not know what this is, contact your administrator.)
  • Password: Your password.
  • Account Type: Choose either IMAP or POP based on your preferences.
  • Incoming Mail Server: mail.webconnect.com.au
  • Outgoing Mail Server: mail.webconnect.com.au

Click 'Sign In'.

click 'Done'.

You are now finished and will be taken to your inbox.

Mac - Outlook 365


The following guide will walk you through configuring your custom domain Webnow email address on the "Outlook 365" app for OSX.

Open Outlook 365.

From the overhead menu, select 'Outlook' and then 'Preferences'.

Select 'Accounts' from the menu.

In the window that shows up, click the '***+***' button then click 'New Account'

Enter your email address and press 'Continue'

When prompted, select, 'Choose the Provider'.

Choose 'IMAP/POP' from the list of providers.

Enter the following information:

  • Type: Choose either IMAP or POP.
  • Email Address: Your email address.
  • Username: Your Maibox ID (If you do not know what this is, contact your administrator.)
  • Password: Your mailbox password.

Incoming Mail Server

  • Incoming Server: mail.webconnect.com.au
  • Incoming Server Port (IMAP): 993 or 143
  • Incoming Server Port (POP): 110
  • Use SSL to connect : This should be ticked only if you are using IMAP

Outgoing Mail Server

  • Enable "My Outgoing Server Requires Authentication"
  • Outgoing Server: mail.webconnect.com.au
  • Outgoing Server Port: 587
  • Use SSL to connect: This should be ticked.

Click 'Add Account'

If you would like to add another account, click 'Add another account', otherwise if you are finished, click 'Done'.

Windows - Outlook 2016


The following guide will walk you through configuring your custom domain Webnow email address on Microsoft Outlook 2016 for Windows.

You will need to start by opening the start menu:

Type to search for control panel and then select the Control Panel Desktop App.

Click inside the search bar in the top right and then type mail. Once the search completes, click on Mail (32-bit).

Click on the button labelled Add...

Type in a name for the new mail profile, and then click OK

NOTE: This can be anything you like, it will not affect the login process, it is for your reference ONLY.

Select the button next to Manual setup or additional server types, and then click Next >

Select the button next to POP or IMAP, and then click Next >

Fill in the details as per the following:

Login Credentials

  • Username: Your mailbox ID
  • Password: Your Password
  • Incoming Mail Server: mail.webconnect.com.au
  • Outgoing Mail Server: mail.webconnect.com.au

Click on More Settings ...

Click on the tab across the top labelled, Outgoing Server

Tick the box next to My outgoing server (SMTP) requires authentication. Leave Use same settings as my incoming mail server selected.

Finally, select the third tab across the top, labelled Advanced

Edit the fields as per below:

Incoming server:

  • Encryption type: Auto
  • Port: 143

Outgoing server:

  • Encryption type: Auto
  • Port: 587

Finally, click on OK

Now click on Next >

Outlook will now check on the settings we have configured. Once the checks succeed, click Close

Click on Finish to complete the setup process. You can now open Outlook to begin using your email account

Windows - Outlook 2019


The following guide will walk you through configuring your custom domain Webnow email address on Microsoft Outlook 2019 for Windows.

When you open the program for the first time you will be presented with the following screen

Enter in a name for the profile, and then click OK

NOTE: This will not affect the login process and is for your own reference only.

Enter in your email address and then click the drop down arrow next to Advanced options. Now tick the box next to Let me set up my account manually and click Connect

Click on either POP or IMAP

NOTE: The images in this guide will follow the process for configuring your account as an IMAP account. If you choose POP, you may use the same steps and the appropriate information will provided for you.

Enter your password and click Connect

Microsoft Outlook will now attempt to connect your account using the default settings. These will not work, in order for us to change them, click Cancel.

Click Change Account Settings

Enter the following settings:

Incoming Mail Server Settings

  • Incoming Mail Server: mail.webconnect.com.au
  • Incoming Mail Server Port (IMAP): 143 with Auto encryption
  • Incoming Mail Server Port (POP): 110

Outgoing Mail Server Settings

  • Enable "My Outgoing Server Requires Authentication"
  • Outgoing Mail Server: mail.webconnect.com.au
  • Outgoing Mail Server Port (SMTP): 587 with Auto encryption

Finally, click on Next

Type in your password and then click Connect

Replace the pre-filled username with your Mailbox ID (Found in the MyECN Portal) and then click OK

You have now successfully added your email account. To dismiss the windows, click Done

iPhone / iPad


The following guide will walk you through configuring your custom domain Webnow email address on the "mail" app for iPhone.

Open the "Settings" app by clicking the icon.

Click 'Passwords and Accounts'.

Click 'Add Account'.

Choose 'Other' from the options menu.

Enter the following information:

  • Your Name.
  • Your Email address.
  • Your Password.
  • A description for your reference.

From the top of the screen choose 'IMAP'.

Enter the following information:

Incoming Mail Server Settings:

  • Host Name: mail.webconnect.com.au
  • Username: Your mailbox ID (found in the ECN Portal).
  • Password: Your email password.

Outgoing Mail Server Settings:

  • Host Name: mail.webconnect.com.au
  • Username: Your mailbox ID (found in the ECN Portal).
  • Password: Your email password.

Once you have verified the information is correct, click 'Next'

Click 'Save' to complete the setup process.

Android


The following guide will walk you through configuring your custom domain Webnow email address on the "Email" app for Android.

Start by opening the Settings app.

Now tap on Accounts and backup.

Now tap on Accounts

Now tap on Email

At the bottom of the page look for this button, tap on this button.

Tap on Other

Enter in your email address and password and then tap Manual Setup

Tap on IMAP account

Fill in the details as per below:

Email address: Your email address

Username: Your mailbox ID (found in the ECN Portal)

Pasword: Your email password

Incoming server:

  • IMAP server: mail.webconnect.com.au
  • Security type: TLS (Accept all certificates)
  • Port: 143

Outgoing server:

  • SMTP Server: mail.webconnect.com.au
  • Security type: TLS (Accept all certificates)
  • Port: 587
  • Require authentication to send emails: Enabled
  • Username: Your mailbox ID (Found in the ECN Portal)
  • Password: Your email password

Once you have verified the information is correct, tap "Sign in"

You have now added your account to the Email app.

General Settings


Advanced users will be able to configure their WebNow email account using the following settings:

Login Credentials

  • Username: Your mailbox ID
  • Password: Your Password

Incoming Mail Server Settings

  • Incoming Mail Server: mail.webconnect.com.au
  • Incoming Mail Server Port (IMAP): 143 with TLS encryption
  • Incoming Mail Server Port (POP): 110

Outgoing Mail Server Settings

  • Enable "My Outgoing Server Requires Authentication"
  • Outgoing Mail Server: mail.webconnect.com.au
  • Outgoing Mail Server Port (SMTP): 587 with TLS encryption
Last Updated:: 7/14/2020, 3:27:28 AM