Guides for @ecn.net.au accounts

You will find setup instructions for your @ecn.net.au account for most common devices below, or if you are an advanced user, choose 'General Settings' from the left hand menu.


Mac - Outlook 365

The following guide will walk you through configuring your @ecn.net.au email address on Microsoft Outlook 2016 for Mac.

You will need to start by opening the Outlook. If you just want to edit an existing email account, skip to step 8 below.

Step 1

Start your Outlook.

Step 2

Enter your Email address and click Continue

Step 3

Choose Deny when prompted to allow server to configure your settings

Step 4

Then click "Not Office 365" at the top.

Step 5

Choose IMAP/POP in the "Choose the provider for your email address"

Step 6

Fill in the details required as follows:

Type choose IMAP from the drop down menu,

enter your email address

Username: type the first of your email address before the @ sign

Password: Enter your correct password

Incoming Server: mail.ecn.net.au

Check "User SSL to connect (recommended)"

Outgoing Server: mail.ecn.net.au

Check "Use SSL to connect (recommended)" again

Then Click Add Account

Step 7

Account setup is completed when you get a green tick and confirmation that your email address has been added. It should be ready for use. Please ignore Step 8 and Step 9 below in this case.

Step 8

To edit an existing Email Account, Open Outlook

Click on Tools and then choose Accounts

Step 9

Select the Email address you would like to Edit on the left column and then fill in the details as advised in Step 6 above.

Please contact ECN on support@ecn.net.au or 1300 790 111 if you experience any difficulty setting the account. Other accepted email account settings can be found on the General Settings Section below. You can also check and send your emails using Webmail https://www.ecn.net.au/mail/

Windows - Outlook 2016


The following guide will walk you through configuring your custom domain @ecn.net.au email address on Microsoft Outlook 2016 for Windows.

You will need to start by opening the start menu:

Type to search for control panel and then select the Control Panel Desktop App.

Click inside the search bar in the top right and then type mail. Once the search completes, click on Mail (32-bit).

Click on the button labelled Add...

Type in a name for the new mail profile, and then click OK

NOTE: This can be anything you like, it will not affect the login process, it is for your reference ONLY.

Select the button next to Manual setup or additional server types, and then click Next >

Select the button next to POP or IMAP, and then click Next >

Fill in the details as per the following:

Login Credentials

Username: Your email address

Password: Your Password

Incoming Mail Server: mail.ecn.net.au

Outgoing Mail Server: mail.ecn.net.au

Click on More Settings ...

Click on the tab across the top labelled, Outgoing Server

Tick the box next to My outgoing server (SMTP) requires authentication. Leave Use same settings as my incoming mail server selected.

Finally, select the third tab across the top, labelled Advanced

Edit the fields as per below:

Incoming server:

Encryption type: Auto

Port: 143

Outgoing server:

Encryption type: Auto

Port: 465

Finally, click on OK

Now click on Next >

Outlook will now check on the settings we have configured. Once the checks succeed, click Close

Click on Finish to complete the setup process. You can now open Outlook to begin using your email account

Windows - Outlook 2019


The following guide will walk you through configuring your @ecn.net.au email account on Microsoft Outlook 2019 on Windows.

When you first click Add Account or open the program for the first time you will presented with this screen:

Enter in your email address and then click the drop down arrow next to Advanced options. Now tick the box next to Let me set up my account manually, and then click Connect.

Click on either POP or IMAP

NOTE: The images in this guide will show the process for configuring your account as an IMAP account. If you wish you use POP the process is almost identical with any changes being highlighted in the notes

Enter your password and then click Connect

Outlook will now attempt to log you in using default settings. These are incorrect, in order to change them, click Cancel

Click on Change Account Settings

Enter in the following information:

Incoming Mail Server Settings

  • Incoming Mail Server: mail.ecn.net.au
  • Incoming Mail Server Port (IMAP): 143 with TLS
  • Incoming Mail Server Port (POP): 110

Outgoing Mail Server Settings

  • Outgoing Mail Server: mail.ecn.net.au
  • Outgoing Mail Server Port (SMTP): 25 OR 465 with TLS

Finally click Next

Input your password and then click Connect

Your account is now successfully added. To dismiss the screen, click Done.

iPhone /iPad


The following guide will walk you through configuring your @ecn.net.au email account on the "mail" app for iPhone.

Open the "Settings" app by clicking the icon.

Click 'Passwords and Accounts'.

Click 'Add Account'.

Choose 'Other' from the options menu.

Enter the following information:

  • Your Name.
  • Your Email address.
  • Your Password.
  • A description for your reference.

From the top of the screen choose 'IMAP'.

Enter the following information:

Incoming Mail Server Settings:

  • Host Name: mail.ecn.net.au
  • Username: Your email address.
  • Password: Your email password.

Outgoing Mail Server Settings:

  • Host Name: mail.ecn.net.au
  • Username: Your email address.
  • Password: Your email password.

Once you have verified the information is correct, click 'Next'

Click 'Save' to complete the setup process.

Android


The following guide will walk you through configuring your ECN email address on the "Email" app for Android.

Start by opening the Settings app.

Now tap on Accounts and backup.

Now tap on Accounts

Now tap on Email

At the bottom of the page look for this button, tap on this button.

Tap on Other

Enter in your email address and password and then tap Manual Setup

Tap on IMAP account

Fill in the details as per below:

Email address: Your email address

Username: Your email address

Pasword: Your email password

Incoming server:

  • IMAP server: mail.ecn.net.au
  • Security type: TLS (Accept all certificates)
  • Port: 143

Outgoing server:

  • SMTP Server: mail.ecn.net.au
  • Security type: TLS (Accept all certificates)
  • Port: 25
  • Require authentication to send emails: Enabled
  • Username: Your email address
  • Password: Your email password

Once you have verified the information is correct, tap "Sign in"

You have now added your account to the Email app.

General Settings


Advanced users will be able to configure their @ecn.net.au email account using the following settings:

Login Credentials

  • Username: Your email address
  • Password: Your Password

Incoming Mail Server Settings

  • Incoming Mail Server: mail.ecn.net.au
  • Incoming Mail Server Port (IMAP): 143 with TLS
  • Incoming Mail Server Port (POP): 110

Outgoing Mail Server Settings

  • Outgoing Mail Server: mail.ecn.net.au
  • Outgoing Mail Server Port (SMTP): 25 OR 465 with TLS
Last Updated:: 10/30/2019, 5:30:21 AM