Use the menu on the left hand side of the screen to select the user guide for your device.

ECN Management Portal

Use the ECN Portal to setup your individual emails, set passwords, configure email forwarding and auto-replies.

Logging into the Management Portal

To log into the management portal navigate to https://my.ecn.net.au and enter your Username & Password.

Note that you can click 'Register' on the right hand side if you do not already have an account and you can recover your password with the 'Having trouble signing in' button.

login screen

Creating a New Email Address

Once logged in, click 'my services'.

Expand 'Hosting & Emails'

Click 'Manage'.

Click 'Email Passwords'.

Create a password for an unused mailbox and remember the 'name' of the mailbox. (This will be your 'mailboxID').

Click 'Save Password'.

Click 'Return To Service'.

Click 'Email Addresses'.

Click 'New Email Address'.

Enter the email address you wish to use (everything before the @ sign).

Click 'Next'.

Click 'Deliver', then click 'Next'.

From the dropdown, select the mailbox you have just created in the prior step.

Click 'Save'.

Click 'Return to Addresses'. Your email address has now been created.

Last Updated:: 11/5/2019, 2:17:08 AM